The Water Authority of Fiji (WAF) has announced a billing statement error affecting some customers.
According to a statement released today, the error pertains to water bills sent via postal mail in August 2024.
Customers who received their water bills through postal mail during this period are advised to disregard them. The authority confirmed that bills sent through email or SMS are unaffected and accurate.
WAF is currently working to rectify the issue and will issue revised statements to those impacted.
For further updates and assistance, affected customers are encouraged to contact WAF directly.
